Why a video with a liveness check
A photo of a face is just an image. Our system records a video: a virtual assistant guides your customer to place their face in the frame and turn it up, down and to each side as instructed. This proves there is a real person in front of the camera, at that moment, not a photo, a screen or a recording. The assistant itself warns if the image is blurred, if the face leaves the frame or if the person is wearing sunglasses, so the capture always has the quality required.
The ID card, validated and read
Next, your customer frames the front and back of their ID card. The system checks that the document is valid, using the check letter of the number and the check digits of the machine-readable zone, looks for signs of tampering and extracts its data: first name and surnames, document number, date of birth and expiry date. Nobody has to type them in. Finally, it compares the face in the video with the photo on the document.
Automatic when everything matches, reviewed when needed
Each check gets a score: the liveness check, the validity of the document and the face match. If they all clear their thresholds, the verification is fully automatic and takes a couple of minutes. If any parameter falls below its threshold, an agent reviews the evidence and validates the result. You get the speed of automation and, in doubtful cases, the safety of a human review.
A report that proves identity
The result is a verifiable report with the data extracted from the ID card, the score of each check, the evidence of the process (images from the video and the document), the date and time and, when involved, the agent's validation. It contains everything needed to prove the customer's identity in your onboarding or due diligence records.