Certification & contracting

Certified WhatsApp Conversations

The whole thread, sealed and provable.

Turn your WhatsApp Business conversations into evidence: every message sent and received is recorded and sealed with date and time, with certified traceability of the whole thread.

No lock-in Panel and API Verifiable evidence
Certified thread
4 messages sealed
Date and time of every message
How it works

Chat as usual. We keep the record.

1

Turn on certification

Chat on WhatsApp Business from our platform, with your team or with automated flows, and enable certification on the conversations that need it.

2

Every message gets sealed

Messages sent and received —and the files exchanged— are recorded and sealed with date and time by two qualified trust service providers: Mensatek and the FNMT (Spain's Royal Mint).

3

Download the thread certificate

Get verifiable evidence of the whole conversation: who said what, when, and with which documents — ready to present to third parties.

Everything included

Your customers' favourite channel,
with documentary certainty

Whole thread certified

Not just what you send: also what your customer replies. The entire conversation is recorded in order, with no gaps.

Sealed message by message

Every message is sealed with date and time by two qualified trust service providers —Mensatek and the FNMT—, fully valid across the EU.

Documents included

The files exchanged in the conversation form part of the evidence, with their content recorded immutably.

Your team and your automations

It works the same whether a person answers from the console or an automated flow does: certification doesn't change how you work.

Delivery statuses

Proof of when each message was delivered, with detailed conversation tracking from the panel.

Panel and API

Manage certified conversations from the platform or integrate them into your systems with our unified API.

Use cases

When what was said must be on the record

Authorisations and confirmations

Accepted quotes, confirmed orders or changes authorised by the customer, with proof of who and when.

Customer service with guarantees

Everyday support and requests where being able to prove exactly what was said matters.

Claims and incidents

Sensitive communications documented from the very first message, protecting both your company and your customer.

Terms and documentation

Send terms, receipts or supporting documents over WhatsApp with evidence of their delivery and content.

FAQ

Your questions, answered

Every message in the thread —sent and received— with its full content, the files exchanged, and the sealed date and time of each one. The evidence reflects the whole conversation as it happened.

No. Your customer chats on WhatsApp as usual, with nothing to install and no change in how they write to you. Certification happens on our platform, on your company's side.

The evidence is sealed by two qualified trust service providers —Mensatek and the FNMT— under the eIDAS Regulation, recognised across the European Union and with full evidential value.

Sign up for free and activate WhatsApp Business for your company; from there you can certify the conversations you need. For questions or special cases, call us on +34 910 606 161.

Make what was said provable

Free sign-up with trial credits. Certify your WhatsApp conversations without changing how you work.