Communication channels

Push Notifications

The alert that rings even with the phone on silent.

Phone alerts with urgency levels: from the discreet notice that waits in the tray to the alarm that rings at three in the morning even with the phone in Do Not Disturb. You decide how much each alert may disturb.

Four urgency levels One-tap confirmation Panel and API
Confirmed at 03:16
Laura tapped Accept
Who and when, on record
How it works

From code to "Accept", in three steps

1

Link the phones

Each person installs the app and types a single-use code that expires in 15 minutes. No passwords, no accounts: also for people who never open the panel, like the on-call technician.

2

Send with its level

From the panel or the API: to one person, to a group by its alias ("oncall", "warehouse") or to everyone. With the level it deserves: informational, normal, important or critical.

3

Follow the statuses

Delivered to the screen, opened and confirmed with the Accept button — in the panel or straight to your server via webhook, in real time.

Everything included

What an SMS cannot do

Four urgency levels

Critical rings with the phone on silent and bypasses Do Not Disturb. And recipients can mute the informational ones without losing the alarms.

One-tap confirmation

The alert can carry an Accept button tapped without opening anything: who acknowledged and at what time is recorded, and you see at a glance who hasn't.

Honest statuses

Sent, delivered to the screen, opened and confirmed — not a "handed to the carrier". And no invented "read" that technically nobody can guarantee.

Maintenance-free groups

Groups are words inside each device's alias: "warehouse-oncall-1". Moving someone between shifts is editing their alias — no sign-ups, no structures to maintain.

For your team and your customers

Link the phone of anyone who never uses the panel with a single-use code. And alert your own end users too, with the unbranded app connected to your account.

300 characters, a link and an API

More than double an SMS, link included, at no extra cost for length. Send from the panel or via API, with a status webhook to your systems.

Use cases

When the alert can't wait for someone to check their phone

On-call duty and alarms

System outages, sensors and emergencies that must wake someone at three in the morning — with a record of who accepted and when.

Teams that don't use the panel

The warehouse manager, the delivery driver, the night shift: they link with a code and receive what's theirs, without accounts or passwords.

Orders with acknowledgement

Shift changes, instructions and protocols where sending isn't enough: you need to know who acknowledged.

Alerts from your services, free

An unattended chat conversation, a missed call in the phone system, low balance: your Mensatek services alert your phone at no cost.

FAQ

Your questions, answered

The Alerts app, which is free, linked once with a single-use code — no accounts or passwords. Today the app is for Android; the iPhone one is on its way and, meanwhile, alerts can also be received in the browser as a complement.

With the permissions granted in the app, a critical alert rings even with the volume down and bypasses Do Not Disturb. Each level is an independent notification channel on the phone, so recipients can mute informational alerts and keep critical ones ringing. Our advice: be stingy with critical — if everything is critical, nothing is.

Four: sent, delivered (the app confirms it was shown on that person's screen), opened (they tapped it) and confirmed (they tapped Accept, on alerts that request it). Follow them in the panel or receive them on your server via webhook in real time.

The alerts you send are paid with credits, per recipient person — someone with a phone and a tablet counts as one. The alerts your own Mensatek services send you (unattended chat, missed call, low balance…) are free, and so is the test alert.

Make the urgent sound urgent

Free sign-up with trial credits. Link your phone, send yourself a critical alert with the phone on silent and see for yourself.